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How mclucky Handles Your Personal Information

Your account data — including identity details, payment methods like PayPal, Venmo, and Play+, and browsing activity — is collected and used only as described in this policy.

PayPal & Venmo data handled securelyNo data sold to third partiesAccount deletion requests acceptedState-law compliant data practicesEncrypted data storage
mclucky How mclucky Handles Your Personal Information
DATA PRACTICES

How We Protect and Manage Your Information

We handle your account data with the same discipline we apply to payment processing. Every connection to the platform uses SSL encryption, and sensitive fields — including your Play+ card number and linked PayPal credentials — are stored using industry-standard encryption at rest. We review access logs regularly and apply session timeouts to reduce the risk of unauthorized use on shared devices.

Cookie Controls

We use session and analytics cookies to keep your lobby working smoothly. You can adjust cookie preferences from the consent banner that appears on your first visit.

Data Retention

We retain account and transaction records for the period required by applicable state law. Once that period lapses, records are deleted or anonymized from active systems.

Account Security

Login events trigger an OTP verification step. If we detect a sign-in from an unrecognized device or location, we hold the session until you confirm via the code sent to your registered email or phone.

Third-Party Sharing

Data shared with third parties is limited to identity-verification vendors, licensed payment processors, and state regulators. We do not share data with advertising networks or data brokers.

PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you have a question about this policy, want to request your data, or need to flag a concern about how your information is being handled, our support team is the right starting point. We aim to respond to privacy-related requests promptly and will confirm receipt so you know your request is in the queue.

Live Chat Start a live chat session from your account dashboard to ask privacy questions or submit a data-access request directly to our support team.
Email Support Send detailed privacy requests — including data correction or deletion — to our support email address found in your account settings under Help.
Account Settings Some privacy controls, like marketing-email preferences and linked payment-method removal for PayPal or Venmo, are available directly inside your account profile.

Common Questions About Your Privacy at mclucky

These questions come up most often when players in Houston and elsewhere want to understand their rights under this policy. If your question isn't covered here, live chat or email support can get you a direct answer.

We collect your name, date of birth, state of residence, email address, and payment-method details — including PayPal, Venmo, or Play+ card information — along with device and session logs.

No. We do not sell your personal information. Data is shared only with payment processors, identity-verification providers, and state regulators where applicable law requires it.

Submit a data-access request via live chat or the support email listed in your account settings. We will confirm receipt and respond within the timeframe required by your state's applicable law.

Yes. You can request deletion through our support channels. Some records must be retained under state law for a defined period; we will tell you which records fall into that category.

Payment credentials pass through SSL-encrypted connections and are stored using encryption at rest. Plain-text card or wallet numbers are never written to our servers.

We use session cookies for lobby functionality and analytics cookies to understand site performance. You can review and adjust your preferences from the cookie consent banner on your first visit.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.